Dr. Jih's lecture 11/3/08

Dr. Jih's Comments
-info->knowledge->input->output
-process contributes to the value of production
-strategic asset
-business strategy using smart infor and knowledge strategy
-technological infrastructure

Measurement
-data
-N=1
-value

Analysis
-sometimes relevent data is sometimes hidden
-need to be able to find it properly
-resource


-access->ownership ex. www. (the internet) access on demand
-complex task but doable

Context Specific
-one of the mega trends in knowledge management
-experience that can be transfered
-don't just look at the number of years, actually look at the learner

-keep the key words in mind

facts change, principles don't
will remember theories, principles and stories more than will remember facts

1. theories
2. stories
3. language